RMU Customer Commitment
At RMU, we are dedicated to supplying the best quality products with timeless design and as sustainable as possible. We have implemented a number of programs and committed to working in an ongoing manner with every partner, and ultimately deliver this commitment to every customer.
Every RMU product makes carries a lifetime warranty on manufacturers defects for the original owners of the product. We are committed to maximizing the build quality and long term durability.
We have searched the world over to make the highest quality skis with the least environmental impact. We have found a great partner who runs their factory only on renewable energy, heats with geo thermal systems and is committed to maintaining a minimal waste process to impact our environment as little as possible.
We want you to love your skis, pack and any other goods from RMU. If you don't we will make sure to get you the product you need or return your like new never used product with no specific return timeframe. Even if you throw your pack off a cliff and blow a seem or drive your skis into your garage on your roof rack we are committed to replacing your gear at an affordable price with our crash replacement program.
This is RMU's promise to every customer, and the commitment we make to the world.